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Terms of use and privacy

Terms and Conditions: The PIE Live Student Journey

The below terms and conditions (the “T&Cs”) along with any Agent or Event specific terms and conditions (copies of which are available upon request from PIE and/or the Agent) (together the “Conditions”) will apply to the purchase of your Ticket. Please read the Conditions carefully before purchase, as your purchase of a Ticket will constitute your acceptance of the Conditions.

1. In these T&Cs: “Agent” means the authorised agent or reseller from whom you purchased a Ticket; “Event” means an event to be held online; “PIE” means The PIE Partnership Limited; “Ticket” means a ticket for an Event; and “you” means you or anybody who in PIE’s reasonable opinion is acting with your authority or permission.

2. You will need to purchase a valid Ticket and will need to produce an access code to gain access to an Event. A Ticket is for one Event attendee. By purchasing a Ticket you agree not to share your access code or have others watching the live broadcast. A Ticket also provides individual access to the recorded version of the event. See ticket description for event access type details.

3. If you have any special need requirements for an Event, please discuss any such issues before purchasing the Ticket by contacting PIE and PIE will endeavour to assist with any such requirements. PIE’s contact details are at the end of these T&Cs.

4. Tickets are non-refundable unless an Event is cancelled, rescheduled, or where there is a material change to the Event. In the exceptionally unlikely situation where an Event is cancelled, PIE will make reasonable endeavours to notify you of the same. If an Event is cancelled, rescheduled, or materially changed, you will have the option to receive a refund as provided at paragraph 6 below.

5. Owing to the nature of live streaming an events, PIE cannot be held responsible for any access, IT, internet or wifi issues that ticket holders may experience before, during or after the Event. PIE will not be able to offer any technical support relating to any access, IT, internet or wifi issues during or after the Event.

6. The total refund for a Ticket will be the price paid for the Ticket from PIE or an Agent. Refunds will be made within 3 months of the originally proposed date of an Event. For refunds, please contact PIE at rachel@thepienews.com if your Ticket was bought directly from PIE. If you purchase your Ticket from an Agent, please contact the Agent direct.

7. PIE accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of attending an Event. Nothing in these T&Cs shall exclude the liability of PIE under law for fraud or fraudulent misrepresentation, or for death or personal injury resulting from its negligence.

8. Please note that Tickets constitute personal revocable licences and remain the property of PIE at all times. Any Ticket obtained in breach of the Conditions may be refused entry or rejected from an Event.

9. Tickets may not be combined with any product or service to create a ticket package and you may not offer for sale such a package for profit or as part of a competition or incentive.

10. By purchasing a ticket, you consent to your contact details being shared with other event delegates as well as the event sponsors and exhibitors for marketing purposes.

11. You expressly consent to your image and/or likeness included within any photo or recording taken at an Event without payment, which PIE may exploit in any and all media for any purpose at any time worldwide.

12. PIE acts as a Data Controller to collect, retain, store and pass on personal information in accordance with the General Data Protection Regulations 2018. Full details of how PIE may use data are set out in its privacy policy.

13. If it is found by a court that any of the Conditions are prohibited or unenforceable, this shall not prevent the other provisions from continuing to apply.

14. Any person, other than the Promoter or the Agent or Venue, who is not a party to the Terms and Conditions shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Terms and Conditions.

15. The Conditions shall be governed by the laws of England and Wales and parties submit to the exclusive jurisdiction of the English courts.

16. PIE’s address is Unit A Azure House, Dragonfly Place, London SE4 2FP and may be contacted by post to this address or by email to rachel@thepienews.com.

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